BEST DENTAL OFFICE EVER!!!!!!!
Too much birthday or celebratory cake for me……My Yelp Sweet days has gotten the best of me, and as of late, I’ve had to make several recent trips to the dentist. Not pleasant for most people, but I do must add that Chicago Smiles takes as much pain out of the appointments as bearably possible.
On my first and last visit to my last dentist (I will not disclose WHEN), the staff, was a snooty little entitled bunch who was very cold, impersonal, and acted like I was privileged to be there. Their customer service was very unprofessional and a hygienist, who happened to be leaving at the same time as me, posed questions she had for me about one of my cousins that she happened to know. I can smell a nosy, insincere person a mile away, and *THIS* chic reeked of it. Fyi, that dental business is at the corner of Sheffield and North Ave.
The staff at Chicago Smiles, however, are so caring!!! They are really concerned about your wellbeing, and in this case, your pain factor. I was able to locate them thru 1-800 Dentist and to my very fortunate luck, they happened to be around the corner from work. They even managed to squeeze me in for an emergency visit, which at that point, saw that the problem was a wisdom tooth that needed some prompto removing.
Dr Dow was my dentist and is glad to explain any of the high tech stuff that shows up on his screen. He is very compassionate towards his patients and will clarify any doubts or options for your teeths’ best interest. He also was happy to refer me to an oral surgeon who was in the same building to extract my widwom tooth.
Did I say BEST DENTIST ever?
Theresa is their office manager who handles all the financial mumbo jumbo. She is very clarified with her information, and is also very warm. I’m a big sissy when it comes to pain, and on my first (EXCRUCIATING PAINFUL) visit, she made me feel comfortable and at ease. She also calls at least a week prior to an appointment to confirm or reschedule, and makes everything easy breezy!
Let’s not forget Shelly, Dr. Dow’s assistant! Sweet as pie, and honestly, I am not exaggerating! After taking some very painful xrays, yes…I’ll admit. I sat in the chair crying. She was very apologetic, and it wasn’t even her fault. But I really did feel her empathy for my pain, and felt better. Chatting up with her was like speaking to an old long lost friend.
Did I say BEST DENTAL OFFICE ever?
Ok, so what’s with all the bold faced typo, you ask?! Well, it’ll make all the difference to you fellow Yelpers the next time you’re FRANTICALLY trying to find a new dentist. I’m making the search engine do a heck of a lot less work for you!
Oh, and please tell them April P sent you to them!
-April P. Via Yelp.com